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EP Equipment
EP Equipment is a renowned manufacturer of electric material handling equipment, offering a wide range of innovative solutions for various industries. With a strong emphasis on sustainability and efficiency, EP Equipment specialises in electric forklift trucks and warehouse equipment.
Their product lineup includes electric pallet trucks, stackers, reach trucks, order pickers, and counterbalance forklifts, all powered by advanced electric technology. EP Equipment is known for its commitment to designing and producing reliable, durable, and environmentally friendly equipment. Their electric vehicles deliver excellent performance, enhanced maneuverability, and low maintenance costs, making them ideal for improving productivity and reducing operational expenses.
EP Equipment continues to be a trusted brand, providing customers with cutting-edge solutions that prioritise efficiency, safety, and sustainability in the realm of material handling.
Featured Products
EP Care system takes care of all your after-sales service requests with their smart designed products, efficient online platform and professional technicians.
EP has you all covered from technique support, affordable spare parts supply, warranty service and after-sales training through multichannel.
Technicians from EP Care team provide localised and fast responsive after-sales service for all EP dealers, through EP Care platform or offline.
With EP Care system, we provide EP dealers with full scope of coverage and technical supports and training across the world.
EP Care
Spare Parts
EP provides in-house manufactured spare parts with good quality at low costs.
All spare parts are listed by serial number and by-product names in the EP Care system for easy access.
Dealers may directly order spare parts through EP Care.
Our EP Care team provides fast, reliable delivery of spare parts at the customers' discretion.
Document Center
On the EP Care platform, you may easily and quickly access all the after-sales materials that the truck model under Document Center arranges:
- Standard truck/battery fault codes and corresponding solutions based on Zapi or Curtis
- Technique documents: circuit diagrams, hydraulic diagrams, technical support videos, etc
- After-sales materials: part manuals, operation manuals, recommended parts lists, etc
Telematics Support
EP Care team can also support you through EP telematics:
- Truck location in real-time
- Reports of truck usage and diagnosis
- Li-ion battery condition analytics
- Updates on card access registration
In this way, after-sales service will be proactive and the efficiency is greatly improved.
Simple Services
With EP Care system, all your needs of truck maintenance can be simply fulfilled by the following services:
- Maintenance tutorial: Easy-available maintenance guided videos about wheel changing, steering potentiometer calibration, battery maintenance and so on
- Warranty claim express: EP Care offers reasonable and flexible claim regulations within the warranty and focuses on the needs of customers.
- After-sales training: Technicians will host online or offline after-sales training to equip you with more knowledge about the truck and the battery.